Aberdeen uses AI to improve chatbot’s accuracy and relevance
Digital automation is helping Aberdeen to deliver the Connected, Responsive and Empowered elements of its service charter
The use of AI is broadening the chatbot’s knowledge base and ability to converse with people as well as freeing up council staff to provide specialised help.
Oh no, sadly you have viewed the maximum number of articles before we ask you to complete some basic details. Don't worry, it's free to register and won't take you longer than 60 seconds!